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KPI Library

Bug Tracking

Domain: Go To MarketMotion: MeasurementOwner: Software DevelopmentOwner: Product Management (PM)Entity: Product

general

Bug Tracking is the systematic process of capturing, tracking, prioritizing, and resolving bugs, errors, or defects reported by users, internal teams, or automated systems within a product or service. It turns signals into decisions, interventions, and measurable follow-up. Relevant KPIs include Cost of Poor Quality.