Skip to content
KPI Library

Usage Analytics

Domain: UsageMotion: AnalysisOwner: Customer SuccessOwner: Product Management (PM)Entity: UsageStage: AdoptionStage: Retention

Usage

Usage Analytics involves systematically collecting, analyzing, and interpreting data on how customers interact with a product or service. It turns signals into decisions, interventions, and measurable follow-up. Relevant KPIs include Average Returning Revenue and Time in App.